Overview
As a FormAssembly administrator, you have full access to set defaults for your instance.
Localization
Locale & Time Zone
- Browse to: Admin Dashboard | Settings | General
These settings will be reflected in the responses and reports from within FormAssembly.
Administrative Emails
Support email & Bounce email addresses
- Browse to: Admin Dashboard | Settings | General
- The email address you enter in the "Support email" field will be the email that is used when one of your users chooses to "open a support request."
- This address can be set to help@formassembly.com if you would like those questions to be routed to our Support Team.
- FormAssembly will email administrative notifications to the Support address.
- The Bounce address is where undeliverable emails will bounce back to you. It can be set to the administrator’s email or an unmonitored address.
Note: These emails must be filled in. If they are not, there is the potential to receive errors in your connector logs. Additionally, for a form owner to receive emails regarding connector errors, the "support email" field must be defined by the administrator.
Default Application Logo
- Browse to: Admin Dashboard | Settings | Application
To change the logo displayed on the top-left corner of the application, you must provide the full URL to the desired image in the “Logo URL” field.
Note: The recommended size for custom logos is 240x20.
Password Expiration
- Browse to: Admin Dashboard | Settings | Application
Use the dropdown menu to select the frequency of user password expiration. By default, passwords will expire every 365 days.
Other selectable options include the following:
- never
- 30 days
- 60 days
- 90 days
- 180 days
- 365 days
Data Retention
Delete data automatically after (in days)
- Browse to: Admin Dashboard | Settings | Data Retention
This is an optional setting that allows you to enforce a strict data retention policy. If you wish to purge responses (data collected with the forms) after a given number of days, enter the number here.
To keep the data, just leave the field empty.
Note:
- The purge only deletes completed responses.
- Deletion is definitive and cannot be undone.
- Incomplete responses, forms, and other application data will not be deleted.
On-Site users: Please refer to the Setup Manual to make sure that the purge routine is correctly scheduled.